Q- When I try to read my mail I get the following message. How do I access my mail?
"NEOMAIL ERROR : Your request didn't contain the proper session ID cookie -- access denied!"
A- Your privacy setting doesn not allow "Session Cookies" Please change your settings as shown in the diagram below.
Q- When I type 'http://radio.00118.com', 'http://tv.00118.com?xoxo' or 'http://photo.00118.com?xoxo' I do not see anything. How do I access radio, watch movies or view my photos on 00118?
A- Your Pop-Up Blocker is set to block 00118's windows. Please change your settings as shown in the diagram below.
Q- When I am listening to 'http://radio.00118.com' or watching 'http://tv.00118.com?xoxo' It stops suddenly. How do I listen to radio or watch movies on 00118 without getting dumped?
A- Either your connection doesn't support the required bandwidth or the server is busy with too many users. Please examin your connection speed at 'http://00118.com/test', if your speed is less than the requirement then talk to your internet service provider and upgrade your package. If you are on par with the requirement yet you're dumped, then you should try it later when there are less users connected to the server. 00118 has about 1000 visitors a day. Our busiest hours are 11-13 and 19-23 pm pacific time.